The Torch Doha launches exclusive iPad services

Once again Aspire Katara Investment & The Torch Doha in collaboration with Aspire Zone Foundation are gearing for new Technology and introduced the in-Room iPad Solution for the first time in the Middle East. The official launch took place today at The Torch Doha.

Mr. Sherif Sabry, The Torch Doha Hotel Manager opening the press conference

All 163 rooms and suites at The Torch are equipped with state-of-the-art iPads which offer guests customized in-room control such as: order from in-room dining, mood & ceiling lights control, curtain operation, room temperature control, access the internet on iPad and TV, listen to music and radio, guest check-in & history clean-up, set pre-arrival requests, DND, MMR & door bell requests, read online newspapers and access their hotel account.

The Torch is the new flagship project situated at the heart of Doha's Sports City, Aspire Zone. Due to its exclusive concept, guests can now witness the latest technology under one roof. Aside from offering the finest amenities, such as LED TVs, a unique in-room mood light system featuring 12 different colors and 24/7 fresh food-and-beverage options, The Torch aims to bring technology together with dining experience and high-end amenities.

Hotel Manager at The Torch Doha, Mr. Sherif Sabry reveals: "We have re-defined the idea of luxury service in the Middle East hospitality. Introducing the iPad system in all rooms and suites shows that our vision focuses on guest convenience, control and speed of service. Guests can now enjoy a new found autonomy while we streamlined our operation."

From left to right: Mr. Sherif Sabry, Hotel Manager The Torch Doha, Mr. Niyas Abdulrahiman - Chief IT Adviser, Aspire Zone, Mr. Sudhir Yannawar - Assistant Vice-President, Mahindra Satyam.

The in Room iPad Solution is custom-built to allow guests to place DND and make-up requests for the room, control the mood light system and the curtains, listen to music, watch TV and access online newspapers and books. The Torch has downloaded a Qibla locator app on all iPads which shows the multi-faceted functionality of the bi-lingual system (features Arabic and English).

Aspire Zone chief IT adviser Niyas Abdulrahiman said: "This is a proud moment for all of us in Qatar. This innovative technology will differentiate us in the market and set new benchmarks in the hospitality sector."

The Torch is one of the few hotels in the world to take the lead in terms of introducing latest in-room technology. Recent recognition showed the hotel stepped-up their game within the GCC market.

"There is no greater satisfaction for us, as a newly-opened property, than achieving this performance on our first year of operation. We are glad to be able to enhance customer experience and pioneer customer engagement technology in Qatar. Ultimately we trust that guests will enjoy our interactive services and spread the word for us", Mr. Sabry continued.

The iPad based In-Room Integrated Solution has been developed and implemented by Mahindra Satyam.