THE TORCH DOHA, member of Leading Hotels of the World has received TripAdvisor® Certificate of Excellence award. The accolade which honours hospitality excellence, is given only to establishments that consistently achieve outstanding guest reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor rating of at least four out of five, a high volume and frequency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

“Being awarded the TripAdvisor Certificate of Excellence is a true source of pride for the team at THE TORCH DOHA and would are grateful to all our guests who took the time to share their valuable feedback on TripAdvisor” says Hotel Manager, Sherif Sabry. “With the TripAdvisor Ceritificate of Excellence based on guest reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to superior service.”

“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”