THE TORCH DOHA, member of Leading Hotels of the World, has received TripAdvisor® Certificate of Excellence award. The accolade celebrates excellence in hospitality excellence is extended to qualifying businesses worldwide and is given only to establishments that consistently achieve outstanding guest reviews on TripAdvisor. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that take into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period, as well as business’s tenure and ranking on the Popularity Index on the site.

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

“Being awarded the Certificate of Excellence for the second consecutive year is truly rewarding for team at THE TORCH DOHA. We are grateful to all our guests who took the time to share their valuable feedback on TripAdvisor.” says Hotel Manager, Sherif Sabry. “The award is a remarkable vote of confidence to our business and our continued commitment to superior service.”

“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron, President of TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.